Legal
Terms of service
The rules that apply when you order a service, upload content or take part in the Press Play Promo community.
All audience and engagement figures are estimated campaign targets, not guaranteed outcomes. Delivery depends on content, platform policy and audience response.
Nature of our services
Press Play Promo provides promotion, creative production and media services. All audience, view, engagement and reach figures published on this site are estimated campaign targets based on prior activity. They are not guarantees.
What we do not promise
We do not guarantee playlist placement, chart position, monetization, follower growth, sales, sync placements or any specific platform outcome. Streaming services, social platforms and curators make those decisions independently.
Eligibility of your content
Campaign links must be public and playable. Private, unlisted, premiere-only, age-restricted, region-restricted and distributor topic-page links are not eligible and can delay or cancel a campaign.
Ordering and processing
Orders placed after 6 PM Eastern are processed the next business day. Start windows shown on service pages are informational estimates, not contractual delivery dates.
Payment
Online payment processing is currently pending setup. Submitting an intake is a request; our team confirms the final total and payment method before work begins. No campaign starts before payment is confirmed.
Refunds and cancellations
Once a campaign has started, it cannot be cancelled mid-delivery. If a campaign cannot start because of an eligibility issue on our side, we will re-run it or refund the unstarted portion.
Content rights
You keep ownership of your music, artwork and footage. You confirm you have the rights to everything you submit, and you grant us a limited licence to use it to fulfil and present your campaign.
Community conduct
Harassment, hate speech, spam, impersonation and artificial engagement are prohibited. We may remove content, restrict features or close accounts that break these rules.
Liability
Our liability for any claim relating to a service is limited to the amount you paid for that service. We are not responsible for platform policy changes, takedowns or third-party decisions.
Changes to these terms
We may update these terms as services change. Material updates are posted on this page, and continued use of the platform means you accept them.